The Way Secret Recording Uncovered a Multi-Million Pound Holiday Ownership Scam

It has been described as among the biggest frauds of its nature in the Britain.

Altogether 14 individuals have been sentenced for their part in a £28m scheme to defraud in excess of 3,500 timeshare investors.

The affected individuals were keen to exit age-old holiday ownership agreements and tried to find help.

The majority were in the age range of 60 and 80. Over 500 of them parted with over £10,000, and one individual transferred in excess of £80,000.

Those victimized were subjected to intense consultations lasting up to six hours. They were out of money, possessing valueless fake "rewards" and continued to be trapped in expensive timeshare contracts they frequently were unable to use.

The Business Behind the Fraud

The firm at the heart of the fraud was the timeshare resale company. They accepted people's money to finance the proprietors' lavish standard of living of exclusive education, millionaire mansions and personal aircraft.

The man at the head of the organization, the main defendant, was handed a seven and a half year prison term in January for conspiracy to defraud.

Recently, his wife another individual was one of the final three to learn their fate.

She received a 24-month suspended jail sentence at Southwark Crown Court after admitting illegal fund handling.

The outcome represents a long time coming and signifies a major victory for the victims who came forward, the police and prosecutors.

How the Investigation Started

I first heard about the company came in the that particular year. The role involved in the investigations unit of a broadcasting service, making current affairs programmes.

A acquaintance pointed out that his parent had inherited the use of a timeshare apartment in a European resort and, after years of holidays, had begun looking to exit the agreement.

It is important to recall how popular vacation properties had grown with UK travelers in the eighties and nineties.

Timeshares allowed people to use the equivalent unit each season, or trade their time slots with fellow investors who had apartments in other resorts. Roughly 600,000 sun-lovers accepted that opportunity.

The early surge was accompanied by a many reports about unscrupulous sellers mis-selling units. They became a staple on consumer shows.

The common holiday ownership agreement tied investors in for many years.

At that time, those owners who had experienced their guaranteed place in the sunshine for decades were advancing in years, and a large proportion were looking to say farewell to their holiday properties.

Several had declining mobility and couldn't get to their properties. Others just felt they'd enjoyed sufficient use from them. And some had died, in frequent situations bequeathing their family members to take over the deals - including their annual payments and service charges.

The Investigation Unfolds

This was the situation the family member had found herself. She looked online for solutions and came across the organization, a enterprise whose online presence promised to get her out of her deal.

Yet, having paid a fee and booked a meeting with them, her family became suspicious.

Subsequent checking uncovered numerous individuals claiming they had handed over cash and received no benefit out of it. In fact, they had suffered financially. A lot of it.

Our team commenced probing what was happening. It soon emerged that there were dubious individuals operating in the timeshare resale sector.

A legal professional had numerous client reports preparing to take action against the organization.

Reporters contacted clients who had engaged the company and they collectively described identical situations. They believed the business would buy their property off them but when they attended a meeting (for which they made an advance payment) they were told there was no market for their property.

In place of that, they were encouraged - actually coerced - to spend more money acquiring "Monster Rewards", named after the organization's holding firm, the parent organization.

The nature of these rewards was not exactly clear. They appeared to be a type of exchange medium, providing cheaper vacations and amenities and consumer discounts.

And they were reportedly "tradable" with other owners, at a future date.

Paying cash up front now would result in an long-term benefit that would cover the company's charges and leave the property owner in profit, freed at last from their burdensome agreement.

An unrealistic promise? Certainly, that proved correct.

A 'Misleading Scheme'

Assuming these reports were true, this was a large-scale fraud.

This is known as a "deceptive marketing."

Someone - in this case the company - "lures the customer by advertising a particular product and then claim it is unavailable, pushing the individual to an alternative, lesser product or service.

This is against the law. Armed with all the testimony we had collected, we made the case to covertly record one of the company's meetings.

Such an operation demands dedication, work, and clear arguments for why this is the sole method to obtain the data needed to confirm deceptive practices.

With approval secured, our compact group organized a appointment with one of the company's representatives in the English town.

Posing as a ordinary individual aiming to help his mother free from her timeshare contract|holiday ownership agreement

Lawrence Moon
Lawrence Moon

Writer and storyteller exploring the beauty of human experience through words and reflection.